Privacy & Terms

Speech input is turned into text by your browser. Before it starts, the practice checks whether your device's speech engine confirms on-device transcription for that session; if it can't — including if the engine's behavior contradicts what it confirmed partway through — on-device processing is withdrawn, and you have to explicitly choose your browser's own speech service and start the microphone again; it never switches silently. Some devices only offer the browser speech service from the start, and the practice tells you that before you speak. Either way, VisaRoom never receives, records, or stores audio — only the resulting text ever reaches us — and typing is always an equal path, on every device.

The Document Consistency Audit checks text you confirm — pasted, transcribed from a photo, or read from a PDF. That confirmed text is used to run your check; what your report keeps is the document types you selected and short excerpts around each flagged line, up to 500 characters, quoted from what you confirmed. A very short paste can be saved in full. Anthropic processes the confirmed text under its commercial API terms.

A photo you add is sent to Anthropic, listed below, to be transcribed. VisaRoom processes it in memory and does not save the image file. A PDF stays on your device: only the selectable text from its first ten pages is extracted locally in your browser, and only the text you confirm is then sent to run the check.

ID numbers aren't needed for the check — leave passport numbers and account numbers out. Your reports stay private to your account. While you hold your session, My practice lets you delete saved practice content, including reports. This is not account closure.

The Window Pack, a Batch of seat codes, and the Document Consistency Audit are one-time payments — never subscriptions. Checkout and billing are handled by Lemon Squeezy, our merchant of record. They process the payment and your card details; VisaRoom never sees or stores your card.

The Window Pack costs $15 for 30 days; the Document Consistency Audit costs $79 for 14 days. Checkout shows the final currency and applicable tax. Request a refund within 14 days of buying, before completing a practice on that Window Pack or running a check on that Audit. My practice shows the selected purchase and request status; you can also contact hello@visaroom.app. A request is not a confirmed refund. It reserves the selected purchase while it is checked. Confirmed personal refunds end that purchase's access; another eligible purchase and saved work remain available. Refunds go through Lemon Squeezy and can take up to ten days to appear on your statement.

Batch is a set of one-time rehearsal seat codes bought by a consultancy or advisor, separate from the Window Pack and the Document Consistency Audit. Each seat is one code for one student; a student's own thirty-day access window starts when they redeem their code, not when the codes were bought. The buyer can see each code's status and access-window dates, never a student's answers or identity.

PostHog analytics is optional and off until you accept. Accept and reject are available in Analytics preferences at the end of every ordinary page; rehearsal works either way. Before sign-in we keep a minimal browser choice. Each authenticated account has its own choice, notice version and time. If you make a choice in this browser and an account that has never chosen is created or signed in to here within the next hour, that choice becomes the account's choice; you can change it in Analytics preferences. An account that has already chosen keeps its own choice, and one account's choice never opts another account in. We keep essential sign-in, purchase, usage and requested-operation recovery records separately.

Consenting analytics uses the current account UUID, or a temporary anonymous identifier before sign-in, with fixed page categories, practice counts and purchase references. We exclude full URLs, queries, advertising identifiers, arbitrary campaign text, emails, answers and document text. The analytics SDK uses memory only; it does not create persistent analytics cookies or local storage. Automatic page views, clicks, recording and surveys are disabled. We do not sell your data.

Reject analytics stops future optional collection in this tab immediately. Server-side collection stops once your account change is confirmed. Other signed-in devices apply the change when they next check your account, for example when you return to their tab. If you are offline, the control explains that the account change still needs a retry. Withdrawal clears pending client events and identity. It cannot recall requests already in flight or erase events already delivered to PostHog. Analytics preferences stays available after your choice.

• SupabaseSign-in and database.
• Lemon SqueezyPayments and receipts; merchant of record.
• Anthropic (Claude)Questions, feedback, consistency checks and photo transcription.
• ResendWindow Pack and Batch emails; practice reminders.
• PostHogOptional product analytics.
• VercelHosting and content delivery.

Anthropic (Claude) — runs the officer's questions, the scoring, the consistency checks, and the reading of document photos you add. Anthropic states commercial API inputs and outputs are not used for model training by default, unless the customer opts in. Its standard retention, safety exceptions and any contracted retention terms apply separately; we do not claim zero retention or individual-message erasure. Anthropic training policy.

My practice deletes saved practices, answers, reviews, mismatches and Audit reports, and clears saved Prep Sheet content. It keeps your account and session, purchases and access, free-practice used state, refund and completed-use records, and required usage, spend and security records. It prevents old pending results from being saved after clearing. It does not clear browser drafts, already delivered copies, remote processing, provider records or backups. A lost guest session cannot be recovered by an email address alone.

Retention varies by record and provider. Purchase, security and legally required records may need to be retained. No automatic deletion period is promised. Contact hello@visaroom.app about your data.